Patient Services Representative

Medtronic Diabetes

Netherlands
Base: 35,680.00 eur - 53,520.00 eur; bonus/equity:...
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Excellent english communication skills
Finnish language proficiency required
Phone-based patient support experience
** Medtronic Diabetes is seeking a Patient Services Representative to provide non-clinical support to patients using their cardiac devices and monitoring solutions. The role emphasizes compassionate communication and a commitment to personalized patient care while working in a diverse and inclusive environment. **

Job Summary

  • This role involves providing non-clinical support and education to patients using cardiac implanted devices and remote monitoring solutions across Europe.
  • The team focuses on delivering high-quality care rather than meeting call volume targets, ensuring patients feel heard and valued.
  • Medtronic offers a competitive salary range of 35,680.00 EUR to 53,520.00 EUR along with flexible benefits and a short-term incentive plan.

Matching Summary

Match Score: 75

** Medtronic Diabetes is seeking a Patient Services Representative to provide non-clinical support to patients using their cardiac devices and monitoring solutions. The role emphasizes compassionate communication and a commitment to personalized patient care while working in a diverse and inclusive environment. **

Salary

Base: 35,680.00 EUR - 53,520.00 EUR; Bonus/Equity: Eligible for Medtronic Incentive Plan (MIP); Benefits: Competitive flexible benefits package

Skills & Requirements

Must-have

  • Excellent English communication skills
  • Finnish language proficiency required
  • Phone-based patient support experience
  • Medical device knowledge or willingness to learn
  • Empathic and analytical problem-solving skills

Nice-to-have

  • Dutch language proficiency preferred
  • Previous contact center experience
  • Technical support background
  • Patient support service experience
  • MS Office computer savviness

Key Requirements

  • Fluency in English and Finnish
  • Experience in service-focused areas
  • Background in contact center or technical support

Work Rights

Not specified

Tailored Resume

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