Netradyne is a leader in AI-powered fleet safety solutions harnessing Computer Vision and Edge Computing to revolutionize the transportation ecosystem
Job Summary
Netradyne is a leader in AI-powered fleet safety solutions harnessing Computer Vision and Edge Computing to revolutionize the transportation ecosystem.
This role drives customer engagement, retention, and expansion by identifying upsell opportunities and collaborating with sales to drive Net Revenue Retention.
The position requires managing a large portfolio of customers using automated strategies while leveraging data to personalize engagement and improve satisfaction.
Matching Summary
Netradyne is a leader in AI-powered fleet safety solutions harnessing Computer Vision and Edge Computing to revolutionize the transportation ecosystem.
Skills & Requirements
Must-have
2-4 years Customer Success experience
SaaS company background required
Revenue ownership and expansion mindset
Scaled customer success expertise
Gainsight and Salesforce familiarity
Nice-to-have
Strong communication and influence skills
Data-driven decision making ability
Proactive risk anticipation skills
Tech-savvy with automation tools
Growth-oriented team member
Key Requirements
2-4 years experience in Customer Success or Account Management
Experience in a SaaS company environment
Familiarity with Gainsight and CRM platforms like Salesforce