Global Strategic Accounts Fulfilment Leader

Cytiva

Marlborough, MA, USA
Base: 91,500 - 120,000; bonus/equity: eligible for...
On-site
Global supply chain process improvement
Customer fulfillment requests
Performance monitoring and trending
Cytiva is seeking a Global Strategic Accounts Fulfillment Leader to enhance customer supply chain processes in the life sciences and biotechnology sectors. The ideal candidate will have extensive operational experience, particularly in customer service and supply chain management, as well as proficiency in ERP systems

Job Summary

  • The Global Strategic Accounts Fulfillment Leader is responsible for interacting with customers regarding their supply situation over the phone or via email to identify needs and determine appropriate action or escalate for further review.
  • Partnership with the Global Commercial Account Manager and become the global go-to person for fulfillment requests coming from the customer.
  • Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.

Matching Summary

Match Score: 85

Cytiva is seeking a Global Strategic Accounts Fulfillment Leader to enhance customer supply chain processes in the life sciences and biotechnology sectors. The ideal candidate will have extensive operational experience, particularly in customer service and supply chain management, as well as proficiency in ERP systems.

Salary

Base: 91,500 - 120,000; Bonus/Equity: eligible for bonus/incentive pay; Benefits: comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k)

Skills & Requirements

Must-have

  • Global supply chain process improvement
  • Customer fulfillment requests
  • Performance monitoring and trending
  • Executive presence for customer meetings

Nice-to-have

  • Continuous improvement culture
  • Tangible impact innovation
  • Belonging and unique viewpoint

Key Requirements

  • Bachelor degree plus 5+ years of experience
  • 3+ years of experience with ERP platforms
  • International operations experience
  • Supply chain and/or operations and/or customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter