Client Services Rep 1 (fcr Planner)

IQVIA

Manila, Philippines
Hybrid
2+ years customer service experience
Us client catering experience
Microsoft office suite proficiency
The role is accountable for auditing and reviewing actual financials post-meeting to ensure accuracy in government required Transfer of Value reporting

Job Summary

  • The role is accountable for auditing and reviewing actual financials post-meeting to ensure accuracy in government required Transfer of Value reporting.
  • Candidates must collaborate with a core team of planners to assess management fees, speaker travel expenses, and honorariums against strict business rules.
  • The position requires the ability to work during US standard business hours and maintain a dedicated remote workspace with dual monitors.

Matching Summary

The role is accountable for auditing and reviewing actual financials post-meeting to ensure accuracy in government required Transfer of Value reporting.

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • US client catering experience
  • Microsoft Office suite proficiency
  • US standard business hours availability
  • Dual monitor home workspace setup

Nice-to-have

  • Pharma industry background preferred
  • Previous audit experience
  • Salesforce and Smartsheet knowledge
  • Twilio phone system familiarity
  • SharePoint platform usage

Key Requirements

  • Bachelor's Degree Required
  • 2+ years customer service or equivalent
  • Experience catering to US clients
  • Proficiency in Microsoft Office products

Work Rights

Not specified

Tailored Resume

Cover Letter