Must-have

• manage a team of individuals
• operational delivery of abstractions
• interaction and escalations
• performance improvement and best practices
• lease administration database current and accurate
• adherence with all internal and external policies
• resolve any escalations and take corrective measures
• operational activities within stipulated timelines
• teamwork, cooperation, performance excellence
• managing all aspects of lease administration
• performance metrics – KPIs
• accurate abstractions and client database
• transition and implement start up accounts
• solutions and strategies for client needs
• balance between scope of works and profitability
• strong leadership to reporting line
• contract and fee structure
• monthly billing process
• sound computer skills in Microsoft Office
• strong project management skills
• excellent verbal and written communication
• strong organizational and interpersonal skills
• manage a team and prioritise work
• readiness to change, receptivity to new ideas
• attention to details, workplace ethics and integrity
• demonstrate resilience, manage emotions
• strategic thinking and networking
• diligence, persistent in efforts
• solution-oriented approach
• avid reader and fast learner
• strong comprehension and paraphrasing skills
• clarity on Lease Administration concepts
• critical and innovative thinking
• self-motivated and strong team player
• highly responsible and accountable
• work with least supervision

Nice-to-have

• entrepreneurial and inclusive work environment
• dedicated Total Rewards Program