The Senior Director, Global Services – ASEAN & India is responsible for driving services growth, delivery excellence, and customer success across the region, overseeing Services Sales and Engagement Management
Job Summary
The Senior Director, Global Services – ASEAN & India is responsible for driving services growth, delivery excellence, and customer success across the region, overseeing Services Sales and Engagement Management.
This role requires close partnership with Sales, Customer Experience, Product, and Partner ecosystem teams to accelerate new business, expand existing accounts, and ensure high-quality, predictable delivery.
Key responsibilities include defining and executing the Global Services GTM strategy, driving services bookings and revenue growth, and leading AI-led GTM initiatives to position Workday as a strategic platform for transformation.
Matching Summary
The Senior Director, Global Services – ASEAN & India is responsible for driving services growth, delivery excellence, and customer success across the region, overseeing Services Sales and Engagement Management.
Skills & Requirements
Must-have
Global Services GTM strategy
Services bookings and revenue growth
AI-led GTM initiatives
Workday Success Plans (WSP) adoption
Enterprise Applications domain expertise
Nice-to-have
Sun-drenched optimism and drive
Courageous collaborators
Empathy and shared enthusiasm
Continuous improvement mindset
Key Requirements
10+ years of experience in enterprise software consulting services and/or services sales
10+ years of experience managing large-scale delivery portfolios
8+ years of experience leading regional teams across sales and delivery functions
Proven leadership experience across ASEAN and India markets