Implementation & Customer Success Specialist B2b Saas | Mining / Fifo Operations

Jobgether

Poland, Poland
On-site
B2b saas implementation experience
Customer relationship management skills
Software configuration and training
Jobgether is seeking an Implementation & Customer Success Specialist for a B2B SaaS platform focused on workforce accommodation and transportation in the mining and FIFO operations sectors. The role involves leading software implementations, ensuring customer success, and collaborating with cross-functional teams to drive user adoption and value

Job Summary

  • This role blends onboarding, consulting, relationship management, and operational problem-solving in a dynamic B2B SaaS environment.
  • You will work directly with stakeholders across logistics, finance, IT, and operations to configure systems and train users.
  • The position offers strong ownership, cross-functional collaboration, and exposure to complex real-world workflows in mining, energy, and construction sectors.

Matching Summary

Match Score: 85

Jobgether is seeking an Implementation & Customer Success Specialist for a B2B SaaS platform focused on workforce accommodation and transportation in the mining and FIFO operations sectors. The role involves leading software implementations, ensuring customer success, and collaborating with cross-functional teams to drive user adoption and value.

Skills & Requirements

Must-have

  • B2B SaaS implementation experience
  • Customer relationship management skills
  • Software configuration and training
  • Cross-functional stakeholder collaboration
  • Operational problem-solving abilities

Nice-to-have

  • Experience in mining or FIFO sectors
  • Strategic thinking capabilities
  • International travel willingness
  • Remote-first work environment adaptability

Key Requirements

  • Client-focused professional background
  • Experience leading software implementations
  • Long-term customer success initiative management

Work Rights

Not specified

Tailored Resume

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