Senior Analyst M&e Systems

JetBlue Airways

Orlando, FL, US
On-site
Troubleshoot and resolve m&e system issues
Revise processes within modules
Test system upgrades and enhancements
The Senior Analyst M&E Systems is responsible for ensuring the efficiency and reliability of the M&E system by troubleshooting issues, revising processes, testing upgrades, and providing training

Job Summary

  • The Senior Analyst M&E Systems is responsible for ensuring the efficiency and reliability of the M&E system by troubleshooting issues, revising processes, testing upgrades, and providing training.
  • Key responsibilities include diagnosing and replicating system issues, documenting process changes, and conducting thorough testing for system changes before deployment.
  • The role requires supporting end-users with training on new features and maintaining detailed records of issues and resolutions for knowledge-sharing.

Matching Summary

The Senior Analyst M&E Systems is responsible for ensuring the efficiency and reliability of the M&E system by troubleshooting issues, revising processes, testing upgrades, and providing training.

Skills & Requirements

Must-have

  • troubleshoot and resolve M&E system issues
  • revise processes within modules
  • test system upgrades and enhancements
  • classify resolutions in IT Ticket System
  • provide end-user training

Nice-to-have

  • organizational and analytical skills
  • JetBlue culture and values
  • Safety Ambassador role

Key Requirements

  • High School Diploma or GED
  • Three (3) years of related work experience
  • Experience in computer software and Microsoft Office suite
  • Ability to acquire and maintain a SIDA Badge
  • Authorization to work in the US is required

Work Rights

Authorization to work in the US is required

Tailored Resume

Cover Letter