Lead Customer Service

Thermo Fisher Scientific UK

Quezon City, Philippines
3-5 years customer service experience
Expert in customer relationship management systems
Strong written and verbal communication skills
The Customer Service team supports clients throughout the lifecycle including invoicing and order management

Job Summary

  • The Customer Service team supports clients throughout the lifecycle including invoicing and order management.
  • Lead Customer Service Representatives drive customer loyalty and maximize business performance.
  • The role requires attention to detail and the ability to resolve complex customer requirements.

Matching Summary

The Customer Service team supports clients throughout the lifecycle including invoicing and order management.

Skills & Requirements

Must-have

  • 3-5 years customer service experience
  • expert in Customer Relationship Management systems
  • strong written and verbal communication skills

Nice-to-have

  • good problem-solving skills
  • ability to multitask under tight deadlines
  • exceptional organizational skills

Key Requirements

  • high school diploma required
  • Bachelor's Degree preferred
  • experience with ERP systems preferred

Work Rights

Not specified

Tailored Resume

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