The S&P Global Credit and Collections team is responsible for the collection of all accounts receivable, carrying out this responsibility following established business procedures and policies to protect revenue while providing excellent customer service
Job Summary
The S&P Global Credit and Collections team is responsible for the collection of all accounts receivable, carrying out this responsibility following established business procedures and policies to protect revenue while providing excellent customer service.
This is a key position in the collections team that is part of the Order to Cash processing division, where timing and accuracy are key contributors to ensuring low delinquency through timely collections and improved revenue.
S&P Global provides comprehensive benefits including Health & Wellness, Flexible Downtime, Continuous Learning, and resources to invest in your future.
Matching Summary
The S&P Global Credit and Collections team is responsible for the collection of all accounts receivable, carrying out this responsibility following established business procedures and policies to protect revenue while providing excellent customer service.
Skills & Requirements
Must-have
collections calls and communications
managing collections and sanctioned accounts
enforcing payment policies
customer service for refunds and discrepancies
monitoring and maintaining assigned accounts
solving customer payment issues
Nice-to-have
curiosity and shared belief
advancing essential intelligence
commitment to equitable future
spirit of discovery and partnership
Key Requirements
Excellent verbal and written communication in English
Excellent problem solving skills
Commitment to excellent customer service
Full time job, 9 am to 6 pm work schedule
Strong attention to detail and goal oriented
Ability to prioritize and meet deadlines
Basic knowledge of MS Office Suite including Excel
Collections, Customer Service, or Billing experience