Operational Services Support Specialist

Ocado

Sofia, Bulgaria
150 eur monthly social allowance; regular pyy revi...
**
Strong verbal and written english communication skills
Ability to work rotating shifts onsite
Experience monitoring business systems operations
** Ocado is seeking an Operational Services Support Specialist in Sofia, Bulgaria, to monitor and provide technical support for its automated warehouses. The role requires strong communication and analytical skills, along with a customer-focused approach, in a collaborative environment. **

Job Summary

  • The role involves monitoring and providing technical support to the operations within Ocado's automated warehouses as part of a 24/7 support center.
  • Candidates must be able to work entirely onsite on rotating shifts to ensure continuous coverage of services and fulfillment of service level agreements.
  • Benefits include a luxurious medical plan, pension contributions, and a monthly social allowance of 150 EUR.

Matching Summary

Match Score: 75

** Ocado is seeking an Operational Services Support Specialist in Sofia, Bulgaria, to monitor and provide technical support for its automated warehouses. The role requires strong communication and analytical skills, along with a customer-focused approach, in a collaborative environment. **

Salary

150 EUR monthly social allowance; Regular pay review based on performance; Not specified

Skills & Requirements

Must-have

  • Strong verbal and written English communication skills
  • Ability to work rotating shifts onsite
  • Experience monitoring business systems operations
  • Strong analytical and problem-solving skills
  • Ability to manage and resolve technical incidents

Nice-to-have

  • Experience in software support and troubleshooting
  • Familiarity with Jira and Active Directory tools
  • Previous experience in site or incident support
  • Personable and flexible interpersonal skills

Key Requirements

  • Strong time management and organizational skills
  • Ability to learn quickly and think on feet
  • Not specified

Work Rights

Not specified

Tailored Resume

Cover Letter