Vip Casino Host- Full Time (harrah's Ak-chin Casino)
Caesars Entertainment
Maricopa, AZ, United States
Base: $18; bonus/equity: not specified; benefits: ...
On-site
Customer service skills
Interpersonal skills
Proactive service
Caesars Entertainment is seeking a full-time VIP Casino Host for Harrah's Ak-Chin Casino in Maricopa, AZ. The role emphasizes exceptional customer service, requiring strong interpersonal skills to create memorable experiences for guests while coordinating with various teams
Job Summary
The VIP Host manages all aspects of a customer journey while on property, coordinating with account development team members on pre- and post-trip planning.
Candidates should have sharply honed interpersonal skills and inspire confidence and exude authenticity with regard to both guest and team interactions.
Members of the VIP Hospitality team will work to resolve customer issues using a rich set of tools which include real time customer data and alert systems.
Matching Summary
Match Score: 85
Caesars Entertainment is seeking a full-time VIP Casino Host for Harrah's Ak-Chin Casino in Maricopa, AZ. The role emphasizes exceptional customer service, requiring strong interpersonal skills to create memorable experiences for guests while coordinating with various teams.
Salary
Base: $18; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
customer service skills
interpersonal skills
proactive service
problem solving skills
attention to detail
collaborative work
Nice-to-have
passion for customer care
inspire confidence
exude authenticity
multilingual preferred
systematic and process oriented mindset
Key Requirements
High school diploma or GED
Three to five years of experience in casino/hotel, customer service, host or other account manager
Proficient with customer Point-of-Service systems
Ability to uphold and demonstrate the highest level of integrity