Analista De Servicos De Infraestrutura

DXC Technology

Competitive salary; not specified; various benefit...
Hybrid
Troubleshooting software and hardware issues
Network configuration tcp/ip and wifi
Outlook and email profile setup
DXC Technology is seeking an Infrastructure Services Analyst to support critical IT services across various sectors. The ideal candidate should possess troubleshooting skills in software and hardware, knowledge of ITIL, and an aptitude for technical problem-solving

Job Summary

  • The role involves analyzing and identifying problems in office software, antivirus, and market applications through effective troubleshooting.
  • Candidates must possess knowledge of desktop and notebook hardware to diagnose issues and perform necessary installations.
  • DXC Technology offers competitive salaries, various benefits, and a commitment to fostering an inclusive environment for career growth.

Matching Summary

Match Score: 85

DXC Technology is seeking an Infrastructure Services Analyst to support critical IT services across various sectors. The ideal candidate should possess troubleshooting skills in software and hardware, knowledge of ITIL, and an aptitude for technical problem-solving.

Salary

Competitive salary; Not specified; Various benefits included

Skills & Requirements

Must-have

  • Troubleshooting software and hardware issues
  • Network configuration TCP/IP and WiFi
  • Outlook and email profile setup
  • Printer and network device configuration
  • Smartphone OS basic configuration

Nice-to-have

  • Strong interpersonal communication skills
  • Teamwork and collaborative mindset
  • Commitment to professional development
  • Experience with critical user support
  • Motivational approach to colleagues

Key Requirements

  • Knowledge of ITIL v3 framework
  • Experience in Field Services technical support
  • Degree in progress or completed in IT field
  • Microsoft MCP certification (desirable)
  • ITIL v3 certification (desirable)

Work Rights

Not specified

Tailored Resume

Cover Letter