Provide administrative support to commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance)
Job Summary
Provide administrative support to commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance).
Receive and/or place predominantly routine calls and answer customer telephone inquiries, orders, service needs & complaints.
Air Liquide is committed to building a diverse and inclusive workplace that embraces the diversity of its employees, customers, patients, community stakeholders and cultures across the world.
Matching Summary
Provide administrative support to commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance).
Skills & Requirements
Must-have
CPAP therapy knowledge
customer service skills
routine call handling
product/service knowledge
customer needs analysis
Nice-to-have
guidance to junior agents
diverse and inclusive workplace
Key Requirements
5+ years general office practice
Certified Polysomnographic Technician requirement
College Certificate or Diploma in Medical Office Administration or medical background preferred