Base: 100-120k; bonus/equity: not specified; benef...
Fully remote
B2b saas experience
Customer-facing experience
Workforce management processes
Connecteam is seeking an Enterprise Customer Success Manager to oversee its large business and enterprise clients, ensuring their success and satisfaction with the company's platform. The ideal candidate should have experience in B2B SaaS, strong communication skills, and a background in workforce management
Job Summary
The Enterprise Customer Success Manager is responsible for overseeing Connecteam’s Large business and Enterprise customers, ensuring their sustained success.
Develop and execute customer success plans based on their main desired business outcomes and ensure customers obtain the maximum value from their Connecteam investment.
Connecteam is committed to building an encouraging, caring, and supportive environment and believes in building people up through training and development.
Matching Summary
Match Score: 85
Connecteam is seeking an Enterprise Customer Success Manager to oversee its large business and enterprise clients, ensuring their success and satisfaction with the company's platform. The ideal candidate should have experience in B2B SaaS, strong communication skills, and a background in workforce management.
Salary
Base: 100-120K; Bonus/Equity: Not specified; Benefits: Medical coverage, Insurance plan, Paid time off, 401(k)
Skills & Requirements
Must-have
B2B SaaS experience
Customer-facing experience
Workforce management processes
Digital transformation background
Develop customer success plans
Maximize customer value
Trusted advisor to customers
Nice-to-have
Entrepreneurial self-starter
High-paced environment
Global team experience
International remote-first company
HR Tech experience
Workforce Management experience
Key Requirements
2 years of B2B SaaS experience
Experience deploying products and demonstrating value
Experience building relationships with senior stakeholders