Reservations Manager - Full Time

Four Seasons Hotels & Resorts

Maui, Hawaii, USA
Base: $80,000 - $100,000; bonus/equity: not specif...
Manage reservations department operations
Handle reservations sales calls
Problem and conflict resolution
Responsible for the overall management of the Reservations Department and assisting the Director of Revenue with Revenue Management activities to achieve budgeted goals

Job Summary

  • Responsible for the overall management of the Reservations Department and assisting the Director of Revenue with Revenue Management activities to achieve budgeted goals.
  • Manage the day-to-day operations of the reservations department, including acting as a resource for sales agents, handling calls, resolving conflicts, and scheduling.
  • Four Seasons offers a competitive salary and wages, comprehensive benefits, paid time off, excellent training and development opportunities, and career advancement within the hotel and globally.

Matching Summary

Responsible for the overall management of the Reservations Department and assisting the Director of Revenue with Revenue Management activities to achieve budgeted goals.

Salary

Base: $80,000 - $100,000; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Manage reservations department operations
  • Handle reservations sales calls
  • Problem and conflict resolution
  • Assist with revenue management activities
  • Achieve budgeted goals

Nice-to-have

  • Spirit of Aloha
  • Genuine heart
  • Elevated luxury experience

Key Requirements

  • Minimum of Two Years’ Experience in a rooms division management capacity
  • Comprehensive computer and analytical skills
  • Superior guest service and salesmanship skills
  • Ability to manage multiple tasks
  • Ability to read and speak and write English

Work Rights

Not specified

Tailored Resume

Cover Letter