Customer Service Representative Bilingual Preferred

PLS

Aurora, IL, United States
Base: $16.60 - $18.60 usd; bonus/equity: not speci...
On-site
Superior customer service
Educate customers on products
Cash handling
PLS is seeking a bilingual Customer Service Representative (CSR) for their Aurora, IL location. The ideal candidate will provide exceptional customer service, educate customers about products, and maintain compliance with company policies

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Responsibilities include ensuring compliance with regulations, maintaining a balanced cash drawer, completing transactions accurately, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a bilingual Customer Service Representative (CSR) for their Aurora, IL location. The ideal candidate will provide exceptional customer service, educate customers about products, and maintain compliance with company policies.

Salary

Base: $16.60 - $18.60 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • cash handling
  • point-of-sale system
  • English fluency required

Nice-to-have

  • professional appearance and demeanor
  • honesty and integrity
  • flexible work hours

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication
  • Attention to detail and multi-tasking
  • English/Spanish bilingual is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter