Not specified (assumed on-site based on location).
Handle inbound and outbound enquiries
Manage appointment bookings
Perform document verification
SEARCH AVENUE PRIVATE LIMITED is seeking a Call Centre Agent in Singapore, responsible for managing inbound and outbound inquiries, appointment bookings, and providing stakeholder support. The role requires strong communication skills and the ability to handle complaints professionally, with a salary of up to $2,300
Job Summary
The role involves professionally handling inbound and outbound enquiries along with appointment bookings and stakeholder support.
Candidates must ensure compliance with security, confidentiality, and data protection procedures while managing document verification and case updates.
The position offers a salary of up to $2,300 for a 5.5-day work week with training provided for suitable candidates.
Matching Summary
Match Score: 75
SEARCH AVENUE PRIVATE LIMITED is seeking a Call Centre Agent in Singapore, responsible for managing inbound and outbound inquiries, appointment bookings, and providing stakeholder support. The role requires strong communication skills and the ability to handle complaints professionally, with a salary of up to $2,300.
Salary
Up to $2,300; Not specified; Not specified
Skills & Requirements
Must-have
Handle inbound and outbound enquiries
Manage appointment bookings
Perform document verification
Ensure data protection compliance
Resolve complaints with empathy
Nice-to-have
Work well under pressure
Strong multilingual communication skills
Proficient in Microsoft Office
Previous call centre experience preferred
Ability to handle difficult callers calmly
Key Requirements
Minimum GCE 'O' Level qualification or equivalent
Prior call centre or customer service experience preferred
Proficiency in Microsoft Office and basic computer applications