Customer Service Call Center Representative

Lithia & Driveway (LAD) / DFC

Tigard, OR, US
Base: $20ph; bonus/equity: + pyy differential for ...
Hybrid
Previous telephone customer service experience
Accurate data input into software systems
Strong attention to detail and sense of urgency
The Customer Service Call Center Representative position at Lithia & Driveway (DFC) in Tigard, OR, is a hybrid role focused on providing excellent customer service while handling inbound calls related to vehicle financing. Candidates should possess strong communication skills and attention to detail, with previous customer service experience preferred

Job Summary

  • The role involves handling inbound service calls from customers while providing excellent service and accurately capturing data using company loan processing systems.
  • Employees will monitor customer accounts for non-payments, declined payments, and other irregularities while educating customers on account terms.
  • The position offers competitive pay of $20/hour along with comprehensive benefits including medical, dental, vision, and a 401(k) retirement plan.

Matching Summary

Match Score: 85

The Customer Service Call Center Representative position at Lithia & Driveway (DFC) in Tigard, OR, is a hybrid role focused on providing excellent customer service while handling inbound calls related to vehicle financing. Candidates should possess strong communication skills and attention to detail, with previous customer service experience preferred.

Salary

Base: $20/hour; Bonus/Equity: Additional pay differential for Spanish proficiency; Benefits: Medical, Dental, Vision, PTO, 401(k)

Skills & Requirements

Must-have

  • Previous telephone customer service experience
  • Accurate data input into software systems
  • Strong attention to detail and sense of urgency

Nice-to-have

  • Spanish language proficiency pay differential
  • Courteous and professional communication style
  • Ability to thrive in a team environment

Key Requirements

  • Previous telephone customer service experience preferred
  • PC skills including MS Office knowledge
  • Ability to perform accurate data entry

Work Rights

Not specified

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