Customer Service Representation

Destination Pet

Pittsburgh, PA, United States
Base: $12.00–$14.00ph doe; bonus/equity: tips incl...
Part-time, with evening, weekend, and holiday availability required.
Standing, walking, climbing stairs regularly
Lifting up to 40 lbs of pet supplies
Availability for evenings, weekends, holidays
Destination Pet is seeking a Customer Service Representative for their Pet Palace Resort location in Pittsburgh, PA. The ideal candidate should be passionate about both pets and people, with strong customer service skills and the ability to handle a fast-paced environment

Job Summary

  • The role involves welcoming pet parents and their furry VIPs while ensuring safety protocols like vaccination checks are maintained.
  • Employees must be physically capable of standing often, lifting 40 lbs, and managing the occasional muddy paw print or cleaning accident.
  • The position offers part-time health benefits and pay starting at $12.00–$14.00 per hour plus tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for their Pet Palace Resort location in Pittsburgh, PA. The ideal candidate should be passionate about both pets and people, with strong customer service skills and the ability to handle a fast-paced environment.

Salary

Base: $12.00–$14.00/hour DOE; Bonus/Equity: Tips included; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Standing, walking, climbing stairs regularly
  • Lifting up to 40 lbs of pet supplies
  • Availability for evenings, weekends, holidays
  • Handling cash and balancing drawers
  • Multi-line phone system operation

Nice-to-have

  • Previous customer service or retail experience
  • Passion for pets and animal care
  • Ability to solve problems quickly
  • Professionalism under pressure
  • Strong communication skills in person and on phone

Key Requirements

  • High school diploma or equivalent required
  • 1+ year of customer service experience preferred
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter