Veterinary Care Coordinator Supervisor

Calusa Crossing Animal Hospital

Stoneham, MA, United States
Base: up to $24ph; bonus/equity: $1,000 sign-on bo...
Client service and communication
Veterinary workflows and patient care
Team leadership and mentorship
The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance by leading, supporting, and developing the reception team

Job Summary

  • The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance by leading, supporting, and developing the reception team.
  • This role involves managing staff scheduling, partnering on hiring and training, addressing performance concerns, and auditing end-of-day processes.
  • Central Animal Hospital is committed to delivering high-quality veterinary medicine, creating a warm client experience, and building a positive, team-driven culture with opportunities for leadership development.

Matching Summary

The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance by leading, supporting, and developing the reception team.

Salary

Base: up to $24/hour; Bonus/Equity: $1,000 sign-on bonus and additional bonus opportunities; Benefits: Medical, Dental, and Vision insurance, 401(k) with company match, Paid Time Off, CE allowance, Employee pet discounts

Skills & Requirements

Must-have

  • Client service and communication
  • Veterinary workflows and patient care
  • Team leadership and mentorship
  • Operational consistency and problem-solving

Nice-to-have

  • Compassionate leadership style
  • Positive team-driven culture
  • Collaborative environment

Key Requirements

  • High school diploma required
  • 3+ years customer service experience
  • 1-2 years veterinary experience
  • 1-2 years leadership experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter