Telesales

Lawsons Ltd

Colney Heath, United Kingdom
Base: £35,000 - £40,000; bonus/equity: not specifi...
On-site
Outbound and inbound telesales
Customer service and sales
Product knowledge
Lawsons Ltd is seeking a Telesales colleague for their Colney Heath branch, where the role involves both outbound and inbound sales, customer service, and product advice. The position requires strong communication skills and previous experience in telesales or retail/customer service

Job Summary

  • Join Lawsons at our Colney Heath branch as a Telesales colleague, combining outbound and inbound telesales with counter service.
  • Key accountabilities include delivering effective telesales activity, handling inbound sales, operating the branch counter, and processing orders accurately.
  • Benefits include a competitive salary, 25 days holiday plus Bank Holidays, company pension scheme, Death in Service cover, and Employee Assistance Programme.

Matching Summary

Match Score: 85

Lawsons Ltd is seeking a Telesales colleague for their Colney Heath branch, where the role involves both outbound and inbound sales, customer service, and product advice. The position requires strong communication skills and previous experience in telesales or retail/customer service.

Salary

Base: £35,000 - £40,000; Bonus/Equity: Not specified; Benefits: 25 days holiday pro rata plus Bank Holidays and 1 Celebration day, Company pension scheme, Death in Service cover, Employee Assistance Programme and online GP access

Skills & Requirements

Must-have

  • Outbound and inbound telesales
  • Customer service and sales
  • Product knowledge
  • Sales systems experience
  • Work to targets
  • Health & Safety procedures

Nice-to-have

  • Positive and flexible approach
  • Team player
  • Continuous improvement initiatives

Key Requirements

  • Previous telesales, counter sales or retail/customer service experience
  • Good IT skills and experience using sales or CRM systems
  • Basic numeracy and literacy

Work Rights

Not specified

Tailored Resume

Cover Letter