Ap26 Bac +5 Conseiller Relation Clients (h/f)

Renault Group

Remote
Base: 544€ to 2,199€ brut; bonus/equity: pyrticipy...
Remote
Customer relationship management
Financial contract processing
Client support and retention
Renault Group is seeking a motivated individual for the position of Customer Relations Advisor as part of their Mobilize Financial Services division. This remote role focuses on client interaction, ensuring a personalized experience, and addressing customer inquiries related to financial services

Job Summary

  • Accueillir conseiller et fidéliser nos clients en leur faisant vivre une expérience unique et personnalisée quel que soit le canal de communication utilisé.
  • Assister notre réseau de concessionnaire et nos prestataires : vous traitez leurs demandes avec implication en respectant les engagements, les techniques et les procédures de la relation client en vigueur.
  • Un environnement de travail moderne et convivial : locaux agréables, un CSE dynamique avec de nombreuses (offres voyages, sport, famille) et selon les sites, restaurant d’entreprise ou tickets restaurant, ainsi qu’un parking.

Matching Summary

Match Score: 85

Renault Group is seeking a motivated individual for the position of Customer Relations Advisor as part of their Mobilize Financial Services division. This remote role focuses on client interaction, ensuring a personalized experience, and addressing customer inquiries related to financial services.

Salary

Base: 544€ to 2,199€ brut; Bonus/Equity: Participation + Intéressement; Benefits: 75% transport reimbursement, modern workplace, dynamic CSE

Skills & Requirements

Must-have

  • Customer relationship management
  • Financial contract processing
  • Client support and retention
  • Dealer and partner assistance
  • Commercial opportunity identification

Nice-to-have

  • Continuous service improvement
  • Positive customer experience
  • Cultural diversity and inclusion

Key Requirements

  • Bac+5 Master Banque - Assurance
  • Excellent interpersonal skills
  • Proficiency in office tools
  • Rigorous and autonomous

Work Rights

Not specified

Tailored Resume

Cover Letter