Merchant Support Rep I

Maverick Payments

Calabasas, CA, United States
Base: $23-$26ph; bonus/equity: bonuses + incentive...
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2+ years of relevant customer experience
Proficiency with microsoft suite
Ability to troubleshoot and problem solve
** Maverick Payments is seeking a Merchant Support Representative I to join their team in Calabasas, CA. The role involves providing exceptional customer support for payment processing and requires strong problem-solving capabilities along with relevant customer service experience. **

Job Summary

  • The role involves providing first-class customer service and support via telephone, email, and chat while ensuring superior client experience.
  • Employees will receive competitive salary, bonuses, comprehensive health insurance, and a 401K plan with matching contributions.
  • The position requires absorbing departmental system knowledge and acting as an interdepartmental liaison to provide solutions for merchants.

Matching Summary

Match Score: 75

** Maverick Payments is seeking a Merchant Support Representative I to join their team in Calabasas, CA. The role involves providing exceptional customer support for payment processing and requires strong problem-solving capabilities along with relevant customer service experience. **

Salary

Base: $23-$26/hr; Bonus/Equity: Bonuses and incentives available; Benefits: Health, vision, dental, 401K match, PTO

Skills & Requirements

Must-have

  • 2+ years of relevant customer experience
  • Proficiency with Microsoft Suite
  • Ability to troubleshoot and problem solve
  • Strong analytical and research skills
  • Effective verbal and written communication

Nice-to-have

  • Open mind to process improvements
  • Critical thinking for challenging situations
  • Ability to work autonomously
  • Team-oriented family culture fit
  • Interest in payment processing technology

Key Requirements

  • High school diploma or equivalent
  • 2+ years of relevant customer experience
  • Must be able to work on-site in Calabasas, CA

Work Rights

Not specified

Tailored Resume

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