Platform Engineer - Customer Success

Defenseunicorns

Remote, USA
$123,250—$166,750 usd py
**
Kubernetes proficiency
Uds deployments
Aws eks, azure aks, on-prem
** Defense Unicorns is seeking a skilled Platform Engineer with proficiency in Kubernetes to support their Customer Success team. The role involves managing software deployments, providing technical guidance, and ensuring customer satisfaction, all while operating within a remote work environment. **

Job Summary

  • This role involves managing Unicorn Delivery Service (UDS) deployments, generating training documentation, and training customers on our software tools.
  • Adhere to SLA commitments, including on-call support for critical UDS issues in customer environments.
  • We offer all full-time Unicorns Flexible Time Off (FTO) plus all Federal Holidays, one week for Thanksgiving, and two weeks for Christmas and New Year’s.

Matching Summary

Match Score: 75

** Defense Unicorns is seeking a skilled Platform Engineer with proficiency in Kubernetes to support their Customer Success team. The role involves managing software deployments, providing technical guidance, and ensuring customer satisfaction, all while operating within a remote work environment. **

Salary

$123,250—$166,750 USD

Skills & Requirements

Must-have

  • Kubernetes proficiency
  • UDS deployments
  • AWS EKS, Azure AKS, on-prem
  • Infrastructure-as-Code (IaC)
  • Customer technical interface
  • Develop technical training content

Nice-to-have

  • Passion for helping customers
  • Culture of innovation
  • Continuous improvement
  • Adaptable and proactive

Key Requirements

  • US Citizenship required
  • DoD IAT Level II certification
  • Less than 25% travel expected
  • DoD Secret or higher clearance preferred

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter