Patient Representative

University of Arkansas for Medical Sciences

Little Rock, United States
Base: $16.82ph; $17.07 w/ ba; benefits: available ...
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Counsel patients on financial obligations
Refer patients to sponsoring agencies
Process high-risk pre-certifications
** The University of Arkansas for Medical Sciences is seeking a Patient Representative to assist patients with their financial obligations and navigate healthcare services. The ideal candidate will have relevant experience in customer service, billing, or insurance, and will demonstrate proficiency in medical terminology and office software. **

Job Summary

  • The Patient Representative counsels patients on their financial status and obligation, identifying and referring them to appropriate sponsoring agencies.
  • This role involves processing high-risk pre-certifications, developing denial avoidance plans, and generating reports on revenue cycle functions.
  • UAMS offers benefits including medical, dental, vision plans, holiday/vacation/sick leave, education discounts, and retirement matching.

Matching Summary

Match Score: 75

** The University of Arkansas for Medical Sciences is seeking a Patient Representative to assist patients with their financial obligations and navigate healthcare services. The ideal candidate will have relevant experience in customer service, billing, or insurance, and will demonstrate proficiency in medical terminology and office software. **

Salary

Base: $16.82/hr; $17.07 w/ BA; Benefits: Available for benefits eligible positions

Skills & Requirements

Must-have

  • Counsel patients on financial obligations
  • Refer patients to sponsoring agencies
  • Process high-risk pre-certifications
  • Develop denial avoidance plans
  • Produce revenue cycle reports

Nice-to-have

  • Teamwork and diversity focused
  • Collaborative healthcare organization

Key Requirements

  • High School Diploma/GED with 4 years of experience OR Associate degree with 2 years of experience OR Bachelor’s Degree
  • Knowledge of medical terminology
  • Intermediate proficiency with MS Office Suite
  • Proficient keyboard and telephone etiquette skills
  • General knowledge of office machines

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter