Base: $16.82ph; $17.07 w/ ba; benefits: available ...
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Counsel patients on financial obligations
Refer patients to sponsoring agencies
Process high-risk pre-certifications
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The University of Arkansas for Medical Sciences is seeking a Patient Representative to assist patients with their financial obligations and navigate healthcare services. The ideal candidate will have relevant experience in customer service, billing, or insurance, and will demonstrate proficiency in medical terminology and office software.
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Job Summary
The Patient Representative counsels patients on their financial status and obligation, identifying and referring them to appropriate sponsoring agencies.
This role involves processing high-risk pre-certifications, developing denial avoidance plans, and generating reports on revenue cycle functions.
UAMS offers benefits including medical, dental, vision plans, holiday/vacation/sick leave, education discounts, and retirement matching.
Matching Summary
Match Score: 75
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The University of Arkansas for Medical Sciences is seeking a Patient Representative to assist patients with their financial obligations and navigate healthcare services. The ideal candidate will have relevant experience in customer service, billing, or insurance, and will demonstrate proficiency in medical terminology and office software.
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Salary
Base: $16.82/hr; $17.07 w/ BA; Benefits: Available for benefits eligible positions
Skills & Requirements
Must-have
Counsel patients on financial obligations
Refer patients to sponsoring agencies
Process high-risk pre-certifications
Develop denial avoidance plans
Produce revenue cycle reports
Nice-to-have
Teamwork and diversity focused
Collaborative healthcare organization
Key Requirements
High School Diploma/GED with 4 years of experience OR Associate degree with 2 years of experience OR Bachelor’s Degree
Knowledge of medical terminology
Intermediate proficiency with MS Office Suite
Proficient keyboard and telephone etiquette skills
General knowledge of office machines
Work Rights
Proof of legal authority to work in the United States