Not specified (assumed to be hybrid based on common industry practices)
7+ years medical device experience
Bachelor's degree in business
S&op forecasting process management
Integer is seeking a Customer Operations Manager to lead customer advocacy and enhance customer relationships within the organization. The role involves collaboration with various teams to ensure customer needs are met efficiently and effectively
Job Summary
The primary purpose of this position is to provide leadership and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer.
This role involves developing the unconstrained unit forecast for the S&OP process and coordinating with Planning, Operations, Engineering, Quality, and Sales functions.
The manager will act as the site-based customer champion, fostering relationships with factory direct customers and supporting enterprise accounts to drive long-term success.
Matching Summary
Match Score: 85
Integer is seeking a Customer Operations Manager to lead customer advocacy and enhance customer relationships within the organization. The role involves collaboration with various teams to ensure customer needs are met efficiently and effectively.
Skills & Requirements
Must-have
7+ years medical device experience
Bachelor's degree in business
S&OP forecasting process management
ISO certification adherence
FDA regulatory compliance knowledge
Nice-to-have
Strong customer advocacy skills
Cross-functional collaboration ability
Process improvement mindset
Exceptional communication style
Strategic relationship building
Key Requirements
Minimum 7 years experience in medical device field