Full Time Branch Ambassador - Eastern Maryland (northwest Cluster)

Capital One

Greenbelt, MD, US
Base: $48,048 - $48,048; bonus/equity: not specifi...
On-site
Customer engagement and product knowledge
Transaction processing and fraud mitigation
Resolving customer inquiries efficiently
Capital One is seeking a Full-Time Branch Ambassador for its Eastern Maryland locations. The role involves providing exceptional customer service, conducting various banking transactions, and ensuring compliance with operational policies

Job Summary

  • Play a vital role in our customers’ banking experience by sharing product knowledge and performing a wide variety of transactions.
  • Resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience while monitoring fraud mitigation and adhering to operational policies.
  • Showcase what’s possible in our physical space and educate customers on mobile and online experiences, as well as other products and services.

Matching Summary

Match Score: 85

Capital One is seeking a Full-Time Branch Ambassador for its Eastern Maryland locations. The role involves providing exceptional customer service, conducting various banking transactions, and ensuring compliance with operational policies.

Salary

Base: $48,048 - $48,048; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer engagement and product knowledge
  • Transaction processing and fraud mitigation
  • Resolving customer inquiries efficiently
  • Digital and mobile banking education
  • Team collaboration and inspiration

Nice-to-have

  • Adaptable with a growth mindset
  • Customer experience-obsessed
  • Outgoing and passionate

Key Requirements

  • High School Diploma, GED, or Equivalent Certification
  • At least 1 year of Retail, Sales or Customer Service experience
  • At least 6 months of cash handling experience
  • Associate’s degree
  • 2+ years of Retail, Sales, or Banking Experience

Work Rights

Not specified

Tailored Resume

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