As a Customer Service Agent with German (m/f/d), you’ll be the person customers count on — the one who listens, helps, and solves
Job Summary
As a Customer Service Agent with German (m/f/d), you’ll be the person customers count on — the one who listens, helps, and solves.
Your responsibilities include supporting customers through different channels, analyzing and solving their queries, sharing information on administrative and technical requests, and making changes to the system.
Capita offers financial stability from day one with a competitive salary and work contract, supplementary medical insurance, Multisport or MultiKafeteria benefit systems, and a hybrid work model.
Matching Summary
As a Customer Service Agent with German (m/f/d), you’ll be the person customers count on — the one who listens, helps, and solves.
Salary
Base: 9000-9500 PLN gross; Bonus/Equity: performance bonus; Benefits: supplementary medical insurance, Multisport or MultiKafeteria benefit systems
Skills & Requirements
Must-have
German language at B2 level
Customer oriented attitude
Excellent communication skills
Support customers through different channels
Analyze and solve customer queries
Nice-to-have
Willingness to work in two shifts
Supportive leaders and positive atmosphere
Collaborate in a diverse, multinational environment