Client Services Specialist, Avp

Deutsche Bank Group

Mumbai, India
Not specified; not specified; comprehensive hospit...
10-15 years banking industry experience
Customer service and banking operations
Kyc and anti-money laundering knowledge
The role ensures strict adherence to internal and external guidelines including KYC, Anti-Money Laundering, and audit requirements

Job Summary

  • The role ensures strict adherence to internal and external guidelines including KYC, Anti-Money Laundering, and audit requirements.
  • Candidates will lead a team of Customer Service Executives while creating a cross-sell environment across the service team.
  • The company offers comprehensive benefits including gender-neutral parental leaves, childcare assistance reimbursement, and sponsorship for certifications.

Matching Summary

The role ensures strict adherence to internal and external guidelines including KYC, Anti-Money Laundering, and audit requirements.

Salary

Not specified; Not specified; Comprehensive Hospitalization Insurance, Accident and Term life Insurance, Childcare assistance benefit

Skills & Requirements

Must-have

  • 10-15 years banking industry experience
  • Customer Service and Banking Operations
  • KYC and Anti-Money Laundering knowledge
  • Team leadership and cross-sell environment
  • Regulatory compliance with RBI and NSDL

Nice-to-have

  • Strong inter-personal skills
  • Leadership ability promoting team spirit
  • Experience with mystery shopping audits
  • Flexible benefits tailored to needs

Key Requirements

  • 10-15 years experience in Banking Industry
  • Knowledge of Banking processes and rules
  • Experience handling customer queries and commitments

Work Rights

Not specified

Tailored Resume

Cover Letter