Enterprise Director, Ai Enablement & Service Automation Architecture For Technology

Labcorp

Durham, North Carolina, USA
Hybrid
Enterprise ai strategy and governance
Unified infrastructure ai strategy
Aiops and autonomous operations
This role is responsible for defining, governing, and scaling enterprise-level AI capabilities across Technology Operations and Digital Transformation to improve operational resilience, productivity, and customer experience

Job Summary

  • This role is responsible for defining, governing, and scaling enterprise-level AI capabilities across Technology Operations and Digital Transformation to improve operational resilience, productivity, and customer experience.
  • The position oversees the architecture and execution of enterprise service automation, ensuring automation platforms, workflows, integrations, and AI capabilities operate cohesively and reliably.
  • Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.

Matching Summary

This role is responsible for defining, governing, and scaling enterprise-level AI capabilities across Technology Operations and Digital Transformation to improve operational resilience, productivity, and customer experience.

Skills & Requirements

Must-have

  • Enterprise AI Strategy and Governance
  • Unified Infrastructure AI Strategy
  • AIOps and Autonomous Operations
  • AI Productivity and Engineering Enablement
  • AI-Enabled Service and Operations

Nice-to-have

  • Systems-level strategic thinking
  • Balance innovation with governance
  • Drive enterprise-wide adoption

Key Requirements

  • Bachelor's degree
  • 10+ years technology leadership experience
  • 10+ years defining and scaling AI and service automation
  • 10+ years AIOps, autonomous operations, monitoring, ITSM
  • 7+ years workflow automation and IaC
  • 7+ years scripting or programming experience
  • 3+ years partnering with enterprise governance bodies
  • 3+ years Quality or Lean frameworks

Work Rights

Not specified

Tailored Resume

Cover Letter