Centralized Patient Access Representative Iii - Neuro
MultiCare
Base: $21.68 - $31.20 usd; bonus/equity: not speci...
Not specified (assumed in-office based on job description context).
Minimum two years office or call center experience
Minimum three years customer service experience
Proficient computer skills in windows environment
MultiCare is seeking a Centralized Patient Access Representative III to join their team in a role focused on scheduling and facilitating communication for patients in neurology and related specialties. Ideal candidates will have a strong customer service background, preferably in a medical setting, and be committed to creating outstanding patient experiences
Job Summary
This role supports Neurology, Sleep Medicine, Physical Medicine & Rehab, and Epilepsy specialties by scheduling appointments for new and existing patients.
The position requires creating an outstanding patient experience through professionalism, empathy, and enthusiasm during interactions in a fast-paced environment.
MultiCare offers competitive benefits including tuition assistance, generous PTO, and a comprehensive salary range of $21.68 - $31.20 USD.
Matching Summary
Match Score: 85
MultiCare is seeking a Centralized Patient Access Representative III to join their team in a role focused on scheduling and facilitating communication for patients in neurology and related specialties. Ideal candidates will have a strong customer service background, preferably in a medical setting, and be committed to creating outstanding patient experiences.
Salary
Base: $21.68 - $31.20 USD; Bonus/Equity: Not specified; Benefits: Competitive salary, medical, dental, retirement, paid time off
Skills & Requirements
Must-have
Minimum two years office or call center experience
Minimum three years customer service experience
Proficient computer skills in Windows environment
Nice-to-have
Positive attitude and drive to be successful
Love for the community
Knowledge of medical terminology and insurance
Key Requirements
High School Diploma or GED preferred
EPIC Electronic Medical Record experience preferred
Familiarity with data entry and complex scheduling preferred