Base: $55,000 - $70,000pyear; bonus/equity: not sp...
Fully remote
Bachelor's degree in accounting or equivalent experience
Knowledge of fund-based accounting principles
Experience with school district financial management
The role serves as a frontline primary support liaison for WinCap clients, resolving complex financial management software inquiries via tickets and phone
Job Summary
The role serves as a frontline primary support liaison for WinCap clients, resolving complex financial management software inquiries via tickets and phone.
Candidates will manage bug fix requests, escalate issues to development teams, and deliver training sessions for client webinars and user groups.
The position requires strong analytical skills to troubleshoot problems and ensure customer satisfaction while preventing downtime and cost overruns.
Matching Summary
The role serves as a frontline primary support liaison for WinCap clients, resolving complex financial management software inquiries via tickets and phone.
Salary
Base: $55,000 - $70,000/year; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Bachelor's degree in accounting or equivalent experience
Knowledge of fund-based accounting principles
Experience with school district financial management
Nice-to-have
Accounting and payroll experience in NY State school districts