30 hours per week, monday - friday, 9:30 am - 4:00 pm.
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CBA New Digital Businesses Pty Ltd is seeking a Customer Banking Specialist for their Docklands branch to provide exceptional customer service within the Retail Banking Services team. This role involves assisting customers with various banking needs and promoting financial products while working scheduled hours from Monday to Friday
Job Summary
The Retail Banking Services team delivers a seamless banking experience to over 10 million personal and small business customers.
As a Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.
You will support customers with enquiries, account maintenance, process credit applications, and provide options through education and demonstration of digital banking.
Matching Summary
Match Score: 85
CBA New Digital Businesses Pty Ltd is seeking a Customer Banking Specialist for their Docklands branch to provide exceptional customer service within the Retail Banking Services team. This role involves assisting customers with various banking needs and promoting financial products while working scheduled hours from Monday to Friday.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Demonstrate digital banking options
Problem solve and provide solutions
Nice-to-have
Positive impact on customers' lives
Champion risk-adverse culture
Genuine interest in career growth
Improve financial wellbeing
Key Requirements
Proven experience delivering exceptional Customer Service