Head Universal Banker, South Ozone Park Branch

Citigroup

South Ozone Park, New York, United States
Base: $56,500.00 - $73,700.00; bonus/equity: discr...
On-site
Exceptional service delivery
Leadership and coaching
Risk and control championing
Citigroup is seeking a Head Universal Banker for their South Ozone Park Branch in New York. This leadership position focuses on enhancing customer service, guiding branch teams, and driving sales while ensuring compliance with bank standards

Job Summary

  • The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team.
  • Champion risk and control by monitoring day-to-day operations, ensuring compliance with policies, supporting the Branch Manager.
  • Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.

Matching Summary

Match Score: 85

Citigroup is seeking a Head Universal Banker for their South Ozone Park Branch in New York. This leadership position focuses on enhancing customer service, guiding branch teams, and driving sales while ensuring compliance with bank standards.

Salary

Base: $56,500.00 - $73,700.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards; Benefits: Medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off packages

Skills & Requirements

Must-have

  • Exceptional service delivery
  • Leadership and coaching
  • Risk and control championing
  • Sales and service routines
  • Digital capabilities expertise

Nice-to-have

  • Positive can-do attitude
  • Customer first culture
  • Teamwork fostering
  • Proactive problem prevention

Key Requirements

  • 2-4 years relevant experience
  • High School diploma or equivalent
  • Face-to-face customer service experience
  • Digital engagement experience
  • Basic sales/referrals experience

Work Rights

Not specified

Tailored Resume

Cover Letter