Serves as a site-level customer and quality champion as well as a critical leader within the Corporate Quality team, responsible for implementing and managing activities that improve the customer's experience
Job Summary
Serves as a site-level customer and quality champion as well as a critical leader within the Corporate Quality team, responsible for implementing and managing activities that improve the customer's experience.
Accountable for analyzing customer trends and connecting them to product and process opportunities in order to meet site quality and business objectives.
The company is committed to equal opportunity employment, including veterans and people with disabilities, and encourages candidates to bring their whole selves to work.
Matching Summary
Serves as a site-level customer and quality champion as well as a critical leader within the Corporate Quality team, responsible for implementing and managing activities that improve the customer's experience.
Skills & Requirements
Must-have
Implement and manage quality activities
Analyze customer trends
Execute corrective action solutions
Perform internal QMS audits
Lead regulatory compliance audits
Own product audits at site level
Perform customer complaint trend analysis
Nice-to-have
Design for the good of humankind
Redefining modern for the 21st century
Support causes aligning with values
Build a sustainable, equitable, beautiful future
Bring your whole self to work
Key Requirements
Bachelor's Degree OR 10 years applicable experience
3 to 5 years ISO Quality Systems experience
Advanced knowledge of Quality Assurance principles