The Patient Care Coordinator serves as the primary access point for patients and their families, ensuring timely and compassionate customer service
Job Summary
The Patient Care Coordinator serves as the primary access point for patients and their families, ensuring timely and compassionate customer service.
Key responsibilities include verifying insurance information, scheduling appointments, reconciling work lists, and facilitating patient care between primary and specialty services.
The role requires knowledge of payer guidelines, regulatory agencies, DNV standards, and the ability to work independently within a team environment.
Matching Summary
The Patient Care Coordinator serves as the primary access point for patients and their families, ensuring timely and compassionate customer service.
Skills & Requirements
Must-have
High school degree or GED required
Proven customer service experience
Knowledge of medical office operations
Ability to pass annual registration competency exam