Not specified; competitive pyy mentioned; performa...
Part-time onsite
High school diploma or equivalent experience
Excellent verbal and written communication skills
Ability to work afternoons and rotate saturdays
Hayward Animal Clinic is seeking a part-time Customer Service Representative (CSR) to deliver exceptional client experiences at their mixed animal hospital. The ideal candidate will possess strong communication skills, a client-focused attitude, and the ability to handle multiple tasks in a fast-paced environment
Job Summary
The Client Service Representative serves as the vital first and last point of contact, ensuring an exceptional client experience through seamless communication between clients and the medical team.
Key responsibilities include managing appointments, answering calls, processing patient information, and utilizing technology to streamline operations and enhance client access to care.
The company offers tailored development programs, mentorship, competitive pay, performance bonuses, and comprehensive benefits including health insurance and paid time off.
Matching Summary
Match Score: 75
Hayward Animal Clinic is seeking a part-time Customer Service Representative (CSR) to deliver exceptional client experiences at their mixed animal hospital. The ideal candidate will possess strong communication skills, a client-focused attitude, and the ability to handle multiple tasks in a fast-paced environment.
Salary
Not specified; Competitive pay mentioned; Performance bonuses available
Skills & Requirements
Must-have
High school diploma or equivalent experience
Excellent verbal and written communication skills
Ability to work afternoons and rotate Saturdays
Proficiency with scheduling software and tech systems
Strong organizational skills for multitasking in fast pace
Nice-to-have
Prior customer service experience in veterinary or healthcare
Previous clinical experience preferred but not required
Empathy when dealing with upset or emotional clients
Active listening skills for triaging inquiries
Willingness to promote current campaigns and offers
Key Requirements
High school diploma or equivalent work experience
Prior customer service experience preferably in veterinary or healthcare
Basic proficiency with technology and scheduling software