Market Support Associate, Private Banking (12-month Secondment)

CIBC

Toronto, Canada
Fully remote
Client engagement and support
Problem solving and accountability
Leveraging technology for clients
As a Market Support Associate, you will be the first line of support for clients working towards their financial goals, assisting with accounts, transactions, and connecting them with the right team members

Job Summary

  • As a Market Support Associate, you will be the first line of support for clients working towards their financial goals, assisting with accounts, transactions, and connecting them with the right team members.
  • Success in this role involves focusing on client experience, problem-solving with accountability, and becoming a technology expert to help clients manage their banking needs.
  • CIBC offers a competitive compensation package, banking benefits, wellbeing support, and recognition programs, with a focus on creating an inclusive environment where employees can thrive.

Matching Summary

As a Market Support Associate, you will be the first line of support for clients working towards their financial goals, assisting with accounts, transactions, and connecting them with the right team members.

Skills & Requirements

Must-have

  • Client engagement and support
  • Problem solving and accountability
  • Leveraging technology for clients
  • Private Banking product knowledge

Nice-to-have

  • Relationship-oriented
  • Goal-oriented and motivated
  • Passionate about people
  • Curiosity and continuous learning
  • Values-driven and authentic

Key Requirements

  • Legally eligible to work in Canada
  • Valid work or study permit (if applicable)

Work Rights

Legally eligible to work

Tailored Resume

Cover Letter