Associate Director - Customer Success Management (catastrophe Risk)

MOODY'S ANALYTICS SINGAPORE PTE. LTD.

Singapore, , Singapore
Sgd 13,000 - 20,000 / monthly pm
On-site
Client-facing experience in re/insurance
Strategic account management skills
Exceptional communication skills
The Associate Director - Customer Success Management position at Moody's Analytics Singapore focuses on enhancing client relationships within the Broker Market Segment, requiring over eight years of relevant experience in risk management and client-facing roles. The ideal candidate should demonstrate strong strategic thinking, exceptional communication skills, and a passion for delivering high-quality customer experiences

Job Summary

  • The role involves setting strategic directions and developing client relationships to ensure enterprise clients derive maximum value from Moody’s solutions.
  • Success is measured by client retention, satisfaction, and performance on project-based initiatives while working closely with the Broker Market Segment.
  • The team is part of Moody’s RMS, a global leader in analytics and decision science solutions for quantifying and managing catastrophic risks worldwide.

Matching Summary

Match Score: 85

The Associate Director - Customer Success Management position at Moody's Analytics Singapore focuses on enhancing client relationships within the Broker Market Segment, requiring over eight years of relevant experience in risk management and client-facing roles. The ideal candidate should demonstrate strong strategic thinking, exceptional communication skills, and a passion for delivering high-quality customer experiences.

Salary

SGD 13,000 - 20,000 / Monthly

Skills & Requirements

Must-have

  • Client-facing experience in re/insurance
  • Strategic account management skills
  • Exceptional communication skills
  • Project management expertise
  • Fluency in English
  • Customer onboarding and support
  • Collaboration across teams

Nice-to-have

  • Basic understanding of artificial intelligence concepts
  • Interest in responsible AI practices
  • Self-starter and strong team player
  • Ability to work under pressure
  • Engaging presentation skills
  • Networking and influencing abilities
  • Proactive and results-oriented mindset

Key Requirements

  • Over 8 years client-facing experience
  • Bachelor’s degree in any discipline
  • Fluency in English (written and spoken)
  • Singapore based role
  • Experience in catastrophe or risk management

Work Rights

Not specified

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