Senior Technical Support Engineer

Workday

Hybrid
Bilingual in japanese and english
Experience with workday and salesforce
Strong analytical and problem-solving skills
You’ll be part of a group of experts that support one another and foster a learning environment where questions are welcome

Job Summary

  • You’ll be part of a group of experts that support one another and foster a learning environment where questions are welcome.
  • You will diagnose and troubleshoot highly technical and sophisticated software issues while ensuring outstanding customer experience.
  • Workday is committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills.

Matching Summary

You’ll be part of a group of experts that support one another and foster a learning environment where questions are welcome.

Skills & Requirements

Must-have

  • bilingual in Japanese and English
  • experience with Workday and Salesforce
  • strong analytical and problem-solving skills

Nice-to-have

  • curious minds and courageous collaborators
  • ability to nurture teamwork
  • flexibility and initiative

Key Requirements

  • 3+ years of technical support experience
  • experience with JIRA and Microsoft Office
  • ability to manage multiple urgent priority issues

Work Rights

Not specified

Tailored Resume

Cover Letter