Digital Technology Admin

BitGo

Palo Alto, United States
Base: $75,000 - $90,000 usd; bonus/equity: annual ...
On-site
It systems administration
Okta administration
Mdm tools
BitGo is seeking a Digital Technology Admin to support its operations in Palo Alto. The role involves IT support, system administration, and collaboration within a fast-paced environment, emphasizing hands-on technical initiatives

Job Summary

  • Analyze and resolve requests regarding IT systems issues and enhancements, leveraging analytical skills to diagnose root causes, implement timely and effective solutions, and drive continuous improvements through system modifications and process enhancements.
  • Manage employee onboarding and offboarding processes, including account provisioning, access control, and secure deactivation of systems and devices.
  • Competitive base salary, bonus and stock options; 100% company paid health insurance for employee, partner and dependents; Up to 4% 401k company match; Paid parental leave, Paid vacation.

Matching Summary

Match Score: 85

BitGo is seeking a Digital Technology Admin to support its operations in Palo Alto. The role involves IT support, system administration, and collaboration within a fast-paced environment, emphasizing hands-on technical initiatives.

Salary

Base: $75,000 - $90,000 USD; Bonus/Equity: annual performance bonus and stock options; Benefits: 100% company paid health insurance, 401k match, paid leave, commuter pass, meals, furniture

Skills & Requirements

Must-have

  • IT systems administration
  • Okta administration
  • MDM tools
  • Windows and macOS endpoints
  • IT onboarding calls
  • basic network troubleshooting

Nice-to-have

  • AI-driven solutions
  • Zero-Trust security principles
  • Okta Workflows
  • physical access control systems
  • Google Workspace, Slack, Jira proficiency

Key Requirements

  • 3+ years of experience in IT Support, IT Operations
  • 2+ Years of experience configuring and supporting Windows and macOS endpoints and their MDM platforms
  • Experience leading IT onboarding calls
  • Basic network troubleshooting experience
  • Experience managing and participating in IT projects
  • Experience working in an agile framework such as Jira
  • Experience working and administrating ITSM platforms
  • Administration of Identity Management systems
  • Hardware procurement and asset/inventory management

Work Rights

Not specified

Tailored Resume

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