Customer Service Officer - Classic Cars

Assurant Services Australia Pty Limited

Auckland, New Zealand
Hybrid
Customer service experience
Call centre experience
Classic cars knowledge
We are seeking a passionate Classic Cars enthusiast to join the team as a Customer Service Officer on a permanent full time basis

Job Summary

  • We are seeking a passionate Classic Cars enthusiast to join the team as a Customer Service Officer on a permanent full time basis.
  • This role will help manage our busy phone lines and is responsible for providing quotes, establishing insurance policies, and assisting customers with changes and queries on their policy.
  • Some of the benefits we offer to our team members are: Development programs and study grants and support for higher education, Cultural day off to celebrate what’s important to you, International and local mentoring programs, Diversity panels and employee resource groups, Hybrid work model after the training period, 2 mental health recharge days per year, Annual health & wellbeing allowance to contribute to your overall wellbeing, Volunteering opportunities to give back to a cause that is important to you.

Matching Summary

We are seeking a passionate Classic Cars enthusiast to join the team as a Customer Service Officer on a permanent full time basis.

Skills & Requirements

Must-have

  • Customer service experience
  • Call centre experience
  • Classic Cars knowledge
  • Microsoft Office Suite knowledge
  • Meet service levels and KPIs

Nice-to-have

  • Insurance and warranty experience
  • Proactive attitude
  • Team player
  • Decision making skills
  • Problem solving ability

Key Requirements

  • Previous customer service and/or call centre experience ideal
  • Previous experience in insurance and warranty desirable
  • Sound knowledge of Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter