Technical Helpdesk Troubleshooter – Kone Norge

KONE International

Oslo, Norway
Competitive salary; not specified; excellent pensi...
Flexible with the possibility of an office location at one of the departmental offices in norway.
Elevator mechanic trade certification
Advanced elevator troubleshooting experience
Strong technical understanding of elevator systems
KONE Norge is seeking a Technical Helpdesk Troubleshooter to support and train technicians in the elevator industry, focusing on complex troubleshooting and knowledge sharing. The role requires strong technical skills and a background in elevator systems, offering opportunities for professional development within a collaborative environment

Job Summary

  • This role serves as a key technical specialist supporting technicians across Norway via phone, email, and on-site visits.
  • The position combines complex troubleshooting of elevator faults with a pedagogical focus on training and upskilling field staff.
  • KONE offers competitive compensation, excellent pension schemes, and a culture focused on innovation, sustainability, and employee engagement.

Matching Summary

Match Score: 85

KONE Norge is seeking a Technical Helpdesk Troubleshooter to support and train technicians in the elevator industry, focusing on complex troubleshooting and knowledge sharing. The role requires strong technical skills and a background in elevator systems, offering opportunities for professional development within a collaborative environment.

Salary

Competitive salary; Not specified; Excellent pension and insurance schemes

Skills & Requirements

Must-have

  • Elevator mechanic trade certification
  • Advanced elevator troubleshooting experience
  • Strong technical understanding of elevator systems
  • IT skills proficiency
  • Knowledge of KONE products or foreign brands

Nice-to-have

  • Interest in technology and digitalization
  • Service-oriented and solution-focused mindset
  • Strong collaboration and communication skills
  • Motivation to share knowledge and develop others
  • Experience with safety and quality processes

Key Requirements

  • Fagbrev as elevator mechanic (Trade certificate)
  • Solid experience working on elevators
  • Good IT skills
  • Knowledge of advanced troubleshooting techniques

Work Rights

Not specified

Tailored Resume

Cover Letter