Senior Technical Support Engineer

Willakenzieanimalclinic

Hybrid
Bilingual in japanese and english
Experience with workday and salesforce
Strong analytical and problem-solving skills
You will diagnose and troubleshoot highly technical and sophisticated software issues

Job Summary

  • You will diagnose and troubleshoot highly technical and sophisticated software issues.
  • The role involves ensuring outstanding customer experience through strong communication.
  • You will collaborate with multiple stakeholders to deliver acceptable solutions.

Matching Summary

You will diagnose and troubleshoot highly technical and sophisticated software issues.

Skills & Requirements

Must-have

  • Bilingual in Japanese and English
  • Experience with Workday and Salesforce
  • Strong analytical and problem-solving skills

Nice-to-have

  • Curious minds and courageous collaborators
  • Ability to nurture teamwork
  • Eager to learn and grow

Key Requirements

  • 3+ years of technical support experience
  • Fluency in speaking, reading, and writing Japanese and English
  • Experience with JIRA and Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter