Loss Mitigation Liaison I

MTB (M&T Bank)

Getzville, New York, United States of America
Base: $22.61 - $37.67 hourly; bonus/equity: not sp...
1 year collections experience
Effective phone communication skills
Compliance with federal laws
This position serves as the Single Point of Contact throughout the loss mitigation process from package collection to closing and foreclosure

Job Summary

  • This position serves as the Single Point of Contact throughout the loss mitigation process from package collection to closing and foreclosure.
  • The role requires taking inbound and outbound calls to assist delinquent borrowers in investigating loss mitigation options while maintaining strict legal compliance.
  • The successful candidate will explain liquidation options, document financial information, and adhere to internal control standards and audit requirements.

Matching Summary

This position serves as the Single Point of Contact throughout the loss mitigation process from package collection to closing and foreclosure.

Salary

Base: $22.61 - $37.67 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 1 year collections experience
  • Effective phone communication skills
  • Compliance with federal laws

Nice-to-have

  • Bachelor's degree preferred
  • Mortgage collections experience
  • Knowledge of M&T systems

Key Requirements

  • 4 years combined higher education or work experience
  • Minimum 1 year in collections or customer service
  • Proficiency with word processing and spreadsheet software

Work Rights

Not specified

Tailored Resume

Cover Letter