Club Executive

JLL

Mumbai, MH, India
Guest needs anticipation
Customer concern resolution
Upkeep of podium level
You will be BRIGHTSTONE’s front liner at the site for anticipating guest needs and resolving all customer related concerns

Job Summary

  • You will be BRIGHTSTONE’s front liner at the site for anticipating guest needs and resolving all customer related concerns.
  • Your role is to ensure that customer service is maintained as per the standards set by the us.
  • At BRIGHTSTONE, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment.

Matching Summary

You will be BRIGHTSTONE’s front liner at the site for anticipating guest needs and resolving all customer related concerns.

Skills & Requirements

Must-have

  • Guest needs anticipation
  • Customer concern resolution
  • Upkeep of podium level
  • Amenity management
  • Gym equipment upkeep
  • Swimming pool maintenance
  • Clubhouse team management

Nice-to-have

  • Entrepreneurial and inclusive work environment
  • Realize full potential
  • Total Rewards Program

Key Requirements

  • Minimum 2-3 years hospitality studies experience
  • 4-5 years client facing experience
  • Good communication skills
  • Willingness to work flexible shifts
  • Basic computer and MS Office skills

Work Rights

Not specified

Tailored Resume

Cover Letter