Client Solutions Specialist-business Loans

Truist Bank

Richmond, VA, United States
**
Collect delinquent accounts
Provide client cure plans
Manage client communications
** Truist Bank is seeking a Client Solutions Specialist for Business Loans in Richmond, VA, responsible for managing delinquent accounts and providing exceptional client service. The ideal candidate will have strong communication skills and the ability to work in a fast-paced environment, with a preference for those with prior client service or collections experience. **

Job Summary

  • Collect delinquent accounts according to agreed upon collection strategies while adhering to all collection policies, procedures, and guidelines.
  • Provide Clients cure plans and negotiate payment arrangements to cure delinquency, evaluating ability and willingness to pay.
  • Manage client communications and provide accurate account detail and information with an elevated level of professionalism and integrity.

Matching Summary

Match Score: 75

** Truist Bank is seeking a Client Solutions Specialist for Business Loans in Richmond, VA, responsible for managing delinquent accounts and providing exceptional client service. The ideal candidate will have strong communication skills and the ability to work in a fast-paced environment, with a preference for those with prior client service or collections experience. **

Skills & Requirements

Must-have

  • collect delinquent accounts
  • provide client cure plans
  • manage client communications
  • document collection efforts
  • achieve performance expectations

Nice-to-have

  • exceptional client service
  • positive and transparent approach
  • elevated professionalism and integrity

Key Requirements

  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Basic Computer skills
  • Ability to perform in a fast paced environment
  • Ability to work flexible schedule

Work Rights

Not specified

Tailored Resume

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