Aws Technical Architect

NeuraFlash, Part of Accenture

Remote, US
California: $94,400 - $266,300 usd; new york/new j...
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Amazon connect solution architecture
Aws cloudformation and cdk expertise
Contact center integration with crm
** NeuraFlash, part of Accenture, is seeking an AWS Technical Architect to drive customer success by building Amazon Connect solutions and facilitating technology assessments. The ideal candidate will possess extensive experience in AWS and contact center architecture, along with strong communication skills to engage with clients and technical teams. **

Job Summary

  • NeuraFlash, part of Accenture, is seeking an AWS Technical Architect to lead the design and deployment of Amazon Connect solutions for enterprise customers.
  • The role involves conducting technology assessments, building ROI models, and translating complex customer requirements into scalable cloud-based contact center architectures.
  • Candidates will mentor technical teams, drive best practices in contact center design, and act as a strategic liaison between business stakeholders and engineering groups.

Matching Summary

Match Score: 75

** NeuraFlash, part of Accenture, is seeking an AWS Technical Architect to drive customer success by building Amazon Connect solutions and facilitating technology assessments. The ideal candidate will possess extensive experience in AWS and contact center architecture, along with strong communication skills to engage with clients and technical teams. **

Salary

California: $94,400 - $266,300 USD; New York/New Jersey: $87,400 - $266,300 USD; District of Columbia: $100,500 - $245,000 USD

Skills & Requirements

Must-have

  • Amazon Connect solution architecture
  • AWS CloudFormation and CDK expertise
  • Contact center integration with CRM
  • Python or Java scripting skills
  • WebRTC and SIP protocol knowledge
  • Salesforce Service Cloud familiarity
  • Infrastructure as Code implementation

Nice-to-have

  • Experience with Genesys or Cisco platforms
  • Outbound dialer and campaign management
  • Agile and Scrum methodology experience
  • Strong executive presentation skills
  • Workforce Management solution knowledge
  • Generative AI and Agentforce background

Key Requirements

  • AWS Solution Architect Professional Certification
  • AWS Developer Associate Certification
  • Salesforce Certified Administrator certification
  • Customer-facing contact center experience
  • Hands-on scripting experience in Python, Java, or C#

Work Rights

Not specified

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