Not specified; salary reviews mentioned; annual co...
Fully remote
Strong customer service focus
Excellent written and verbal communication skills
Ability to analyse information for decision making
The Eligibility Officer plays a key role in the initial stages of a claim lodgement by investigating and gathering evidence to determine claim outcomes
Job Summary
The Eligibility Officer plays a key role in the initial stages of a claim lodgement by investigating and gathering evidence to determine claim outcomes.
This permanent full-time position is based in Adelaide with flexibility to work from home up to 2 days a week once fully trained.
EML offers a diverse team culture, comprehensive learning opportunities, and generous benefits including up to 16 weeks paid parental leave.
Matching Summary
The Eligibility Officer plays a key role in the initial stages of a claim lodgement by investigating and gathering evidence to determine claim outcomes.
Salary
Not specified; Salary reviews mentioned; Annual company incentive scheme available
Skills & Requirements
Must-have
Strong customer service focus
Excellent written and verbal communication skills
Ability to analyse information for decision making
High attention to detail and organisational skills
Problem solving and informed decision making
Nice-to-have
Tertiary studies in business, law or allied health
Previous experience in worker's compensation or insurance
Experience within a legal environment
Flexible work from home capability
Key Requirements
Tertiary studies in business, law or allied health (advantageous)
Previous experience in similar role within workers compensation or insurance (advantageous)